Privacy Policy

Last updated: 12 December 2025

Sexton Family Law (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website or engage our services.

By using our website or providing personal information to us, you agree to the terms of this Privacy Policy.

What Personal Information We Collect

We may collect personal information that is reasonably necessary for us to provide legal services, respond to enquiries, or operate our business. This may include:

  • Contact details: name, phone number, email address, postal address

  • Matter-related information: details about your family law matter or enquiry

  • Identification information: date of birth, proof of identity (if required)

  • Website usage data: IP address, browser type, referring pages, access times

  • Any other information you choose to provide through forms, submissions, or direct communications

We only collect sensitive information (such as health, domestic violence, or children’s matters) where required for legal services and with your consent, or otherwise permitted by law.

How We Collect Information

We may collect personal information:

  • When you contact us via phone, email, website forms, or social media

  • When you engage us to provide legal services

  • Through documents you provide, conversations we have, or information you authorise us to obtain

  • Automatically through website analytics tools such as cookies

You may choose not to provide information, but this may limit our ability to respond or provide services.

How We Use Personal Information

We use your personal information to:

  • Respond to enquiries

  • Assess whether we can act for you

  • Provide legal advice and related services

  • Manage client files, administration, billing, and compliance obligations

  • Improve our website, communications, and service delivery

  • Meet legal, regulatory, or professional requirements

We do not sell, rent, or trade personal information.

Disclosure of Personal Information

We may disclose your personal information to:

  • Barristers, experts, mediators, or other professionals engaged in your matter

  • Courts, tribunals, government agencies, or other parties relevant to your case

  • Our IT providers, administrative contractors, or service providers who assist in business operations

  • Anyone you authorise us to disclose information to

  • Where required or permitted by law

We take reasonable steps to ensure third parties protect your information in line with privacy obligations.

Storage and Security

We take reasonable precautions to safeguard personal information from:

  • Unauthorised access

  • Misuse or interference

  • Loss or theft

  • Modification or disclosure

Information may be stored in electronic or physical form. While we take steps to protect your data, no system is completely secure, and we cannot guarantee absolute security for information transmitted online.

Website Tracking, Cookies & Analytics

Our website may use cookies, tracking technologies, and analytics tools (such as Google Analytics) to:

  • Improve website performance

  • Understand user behaviour

  • Enhance user experience

These tools may collect non-identifiable information such as pages viewed and browsing patterns. You can adjust your browser settings to refuse cookies, although some site features may not function properly.

Access and Correction

You may request access to personal information we hold about you, subject to certain exceptions under the Privacy Act.

You may also request correction if you believe information is inaccurate, outdated, or incomplete.

Requests should be made in writing using the contact details below. We will respond within a reasonable timeframe.

Overseas Disclosure

We generally do not disclose personal information overseas. However, some third-party technology providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure such providers comply with privacy obligations.

How Long We Keep Information

We retain personal information in accordance with:

  • Legal profession regulations

  • File retention requirements

  • Our internal policies

Client and matter files are usually retained for 7 years unless otherwise required or agreed.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any linked websites you visit.

Complaints About Privacy

If you have concerns about how your personal information has been handled, please contact us. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the:

Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au
Phone: 1300 363 992

Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:

Sexton Family Law
Level 1, 34 Burton Street, Kirribilli NSW 2061, Australia
Phone: (02) 8459 1400
Email: office@sextonfamilylaw.com.au